Automatic Merchandiser

FEB-MAR 2017

Automatic Merchandiser serves the business management, marketing, technology and product information needs of its readers including vending operators, coffee service operators, product brokers, and product and equipment distributors in print.

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Online Exclusives BLOGS, PODCASTS & VIDEOS ▶ VIDEO: MicroMarkets In Small Spaces www.vendingmarketwatch.com/12301447 ▶ EDITOR'S BLOG: Is A Café In The Workplace Ahead Of Its Time http://www.vendingmarketwatch.com/blog/12301506 ▶ GUEST BLOG: Me And My Partners www.vendingmarketwatch.com/12304037 AVAILABLE ONLY AT VENDINGMARKETWATCH.COM ▶ GUEST BLOG: SELL MORE STUFF: FOOD SHOULD BE FUN 2 www.vendingmarketwatch.com/ 12306502 ▶ VIDEO: OCS Highlights - February 2017 www.vendingmarketwatch.com/ 12305950 SPECIAL SEGMENT Only Available on the Coffee Service Channel Visit www.vendingmarketwatch.com/coffee-service or have it delivered to your inbox at www.vendingmarketwatch.com/reg/newsletter/ display 5 Characteristics of Today's OCS Customers Just as the coffee industry has evolved, so too has the coffee consumer. Published by SouthComm Business Media, Inc PO Box 803 • 1233 Janesville Ave Fort Atkinson WI 53538 920-563-6388 • 800-547-7377 Vol. 59, No. 1 BUSINESS STAFF PUBLISHER Ron Bean (920) 568-8386 Ron.Bean@VendingMarketWatch.com MULTIMEDIA ACCOUNT Julia Sheade REPRESENTATIVE (920) 563-1608 Julia.Sheade@VendingMarketWatch.com LIST RENTAL Elizabeth Jackson Account Executive Merit Direct LLC (847) 492-1350, ext. 18 ejackson@meritdirect.com EUROPEAN SALES Julian Maddocks-Born Sales Director +44 (0)1442 230033 julian@itsluk.com REPRESENTATIVE, Benedict Hume ITSL MEDIA Sales Manager +44 (0)1442 288287 benedict@itsluk.com EDITORIAL STAFF EDITOR Emily Refermat (920) 563-1615 Emily.Refermat@VendingMarketWatch.com MANAGING EDITOR Adrienne Zimmer (920) 563-1651 Adriennne.Zimmer@VendingMarketWatch.com SUPPORT STAFF ART DIRECTOR Erin Brown PRODUCTION DIRECTOR Steve Swick PRODUCTION MANAGER Barb Evenson Telephone: (920) 563-1629 Fax: (920) 568-2392 bevenson@southcomm.com AUDIENCE DEVELOPMENT MANAGER Suzanne Carlson SOUTHCOMM, INC CHIEF EXECUTIVE OFFICER Chris Ferrel CHIEF FINANCIAL OFFICER Bob Mahoney CHIEF OPERATING OFFICER Blair Johnson EXECUTIVE VICE PRESIDENT Gloria Cosby VICE PRESIDENT, TECHNOLOGY Eric Kammerzelt VICE PRESIDENT PRODUCTION OPERATIONS Curt Pordes VICE PRESIDENT, MARKETING Gerry Whitty DIRECTOR OF DIGITAL BUSINESS DEVELOPMENT Lester Craft SUBSCRIPTION CUSTOMER SERVICE 877-382-9187; 847-559-7598 Circ.VendingMarketWatch@omeda.com PO Box 3257 • Northbrook IL 60065-3257 ARTICLE REPRINTS Brett Petillo, Wright's Media 877-652-5295, ext. 118 bpetillo@wrightsmedia.com Automatic Merchandiser (USPS 017-280), (ISSN 1061-1797 print; ISSN 1948-5697 online) is published 8 times per year in March, April, May, June, August, September, October and December by SouthComm Business Media, LLC. 1233 Janesville Ave, Fort Atkinson, WI 53538. Periodicals postage paid at Fort Atkinson, WI 53538 and additional mailing offices. POSTMASTER: Send address changes to Automatic Merchandiser, PO Box 3257, Northbrook, IL 60065-3257. Canada Post PM40612608. Return undeliverable Canadian addresses to: Automatic Merchandiser PO Box 25542, London, ON N6C 6B2. Subscriptions: Individual print subscriptions are available with- out charge to qualified subscribers in the U.S. Complimentary digital subscriptions are available to qualified subscribers worldwide. Please visit www.vendingmarketwatch.com and click on "Subscribe". Publisher reserves the right to reject non-qualified subscriptions. Subscription prices: U.S. $36 per year, $72 two year; Canada/Mexico $62 per year, $108 two year; All other countries $88 per year, $165 two year. All subscriptions payable in U.S. funds, drawn on U.S. bank. Canadian GST#842773848. Back issue $10 prepaid, if available. Printed in the USA. Copyright 2017 SouthComm Business Media, LLC. All rights reserved. No part of this publication may be repro- duced or transmitted in any form or by any means, electronic or mechanical, including photocopy, recordings or any information stor- age or retrieval system, without permission from the publisher. SouthComm Business Media, LLC does not assume and herby disclaims any liability to any person or company for any loss or dam- age caused by errors or omissions in the material herein, regardless of whether such errors result from negligence, accident or any other cause whatsoever. The views and opinions in the articles herein are not to be taken as official expressions of the publishers, unless so stated. The publishers do not warrant, either expressly or by implication, the factual accuracy of the articles herein, nor do they so warrant any views or opinions offered by the authors of said articles. 6 Automatic Merchandiser VendingMarketWatch.com February/March 2017

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