Automatic Merchandiser

FEB-MAR 2017

Automatic Merchandiser serves the business management, marketing, technology and product information needs of its readers including vending operators, coffee service operators, product brokers, and product and equipment distributors in print.

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Contents FEBRUARY/MARCH 2017 V O L U M E 5 9 , N U M B E R 1 38 ▶ Indiana Independent Brings FRESH PERSPECTIVE To Vending ReFresh Facility Services launched into vending and grew to more than $2.5 million in annual revenue by focusing on the people, the product and the process. S U C C E S S S T O R Y O P E R A T I O N P R O F I L E F E A T U R E S 22 ▶ What You Can't Miss At The NAMA OneShow See the latest and greatest, including nontraditional vending items and health focused solutions. 24 ▶ Business Basics: A Road Map To Prepare Your Business For Sale Whether you plan to sell tomorrow or in 10 years, it is worth being prepared. 32 ▶ 5 OCS Trends You Need To Be Doing Now Office coffee service continues to be a profitable segment. D E P A R T M E N T S 8 ▶ Editor's Note Invisible service is easily replaced, so make sure your brand is strong and stands for something. 10 ▶ VendingMarketWatch News 16 ▶ OCS Update Employees are driving a reinvented breakroom centered on coffee and coffee-based drinks. 47 ▶ Products 50 ▶ Classifieds T E C H N O L O G Y T R E N D S 18 ▶ Getting Into Cashless Vending: A Guide No Matter Your Size The entry into cashless varies for operators of all sizes, from those with 100 machines to others with more than 100,000. 4 Automatic Merchandiser VendingMarketWatch.com February/March 2017

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