is huge at Smith Vending and it takes
the entire team to have a victory," he
said. "The support staff and those
behind the scenes are what make
the company push forward each day."
Technology has enabled drivers to
focus more on stocking, cleaning and
interaction with the clients.
Nester's children, Tyler and
Ashilyn, are another reason he sees
a bright future for Smith Vending.
Since high school the two had worked
in the company, and for awhile
Nester wasn't sure they would join
the business full-time. But in 2009
he was surprised and delighted to
learn that both wanted to work in
vending. "Nothing is more humbling
than having your kids want to work
in the business that you've grown,"
said Nester. "They add to the busi-
ness and help keep us innovative."
He sees Smith Vending as a family
business and believes it will be that
way for a long time.
When he looks towards the suc-
cess of his own business and the
industry as a whole, Nester is opti-
mistic. "I was given a great oppor-
tunity with great partners and
great customers," he said. To keep
the momentum going, Smith Vend-
ing will continue to be the drivers
of innovation while focusing on its
customers.
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44 Automatic Merchandiser VendingMarketWatch.com October/November 2016
O P E R A T I O N P R O F I L E
Tyler Nester and Brian Thompson show off
PepsiCo's new Hello Goodness machines.