Focus On The Bigger Picture
By Emily Refermat, Editor
CS is a steady growth area.
However, one thing many oper-
ators forget is that OCS doesn't
have to mean just coffee. Sometimes,
the largest OCS accounts, per reve-
nue, drink very little coffee. What is
making up the rest? A large portion is
pantry service. The remainder could
be anything.
Offering the extraordinary
Pantry service is a lucrative add-on
to OCS. It is simply defned as charg-
ing a location for delivery of coffee
O
OCS has become a
misnomer as providers
offer much more than
just coffee.
26 Automatic Merchandiser VendingMarketWatch.com September 2015
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