Automatic Merchandiser

AUG 2015

Automatic Merchandiser serves the business management, marketing, technology and product information needs of its readers including vending operators, coffee service operators, product brokers, and product and equipment distributors in print.

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of business refreshment services throughout the state of Texas. Hawkins met Josh Rosenberg when Rosenberg was a vice president of national and regional vending sales at Coca-Cola Refreshment Ser- vices. Over the years, Hawkins was impressed with Rosenberg's ability to understand the needs of his cus- tomers and the drive he had to create a solution that worked for both par- ties. "Josh played an instrumental role in developing a strong working relationship between Accent and Coca-Cola," said Hawkins. "I was in the process of recruiting a vice president of sales when I heard that Josh was leaving his position with Coca-Cola. I immediately made the call and asked him to consider the opportunity." Once Rosenberg joined Accent, he began to put new processes into place, such as training and invest- ments in technology, which made a signifcant impact in the company's ability to gain new business. "The result was the best organic growth year Accent has experienced," said Hawkins. In January 2015, Hawkins transi- tioned to a chairman role and Rosen- berg was named president and CEO. "[He] continues to move us forward with better processes and vision company-wide as we enter into our next stage of growth," said Hawkins about Rosenberg's appointment. Rosenberg is honored by the faith Hawkins had in him. "Tom had the confdence in my ability to lead the company after his 27 years at the helm," said Rosenberg about the transition. He doesn't regret the move from the supplier side to becoming an operator. Instead, Rosenberg credits much of his success to the diverse background experience he gained from the Coca-Cola System and oper- ator community he came to adore. It Operation Profle Accent Food Services Headquarters: Pfugerville (Austin), TX Owner: Investors led by Silver Oak Services Partners No. of employees: 240 No. of routes: 94 Micro market providers: Avanti and Company Kitchen Technology: Salesforce (CRM), Cantaloupe Systems (RMM & Cashless) Annual sales: Not Revealed Josh Rosenberg, center left, current president, and Tom Hawkins, center right, chairman of the board, lead the Accent Food Services team, but know it takes everyone to succeed. 30 Automatic Merchandiser VendingMarketWatch.com August 2015 O P E R A T I O N P R O F I L E

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