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AUTOMATIC MERCHANDISER EDITORIAL ADVISORY BOARD Anant Agrawal Cantaloupe Systems Brad Ellis Crane Co. Carl Moser Cardinal Canteen Food Service Chuck Reed Crane Payment Innovations (CPI) Elyssa Allahyar-Steiner Avanti Markets Inc. Jeff Whitacre Food Express Jim Carbone The Classic Group/Chicago Coffees & Teas Jodi Glimpse Camelback Vending Joe Hessling 365 Retail Markets Lee Hartnett Commercial Coffee Service/ Food Systems Inc. Michael Miller Mondelez International Paresh Patel PayRange Paul Schlossberg D/FW Consulting Sandy Thornton VendEdge Workplace trends highlight unattended retail The future of the workplace will require fexible food and beverage options at all hours of the day — an idea upon which vending was built. REFRESHED breakrooms can create opportunities to sell. ne of the more uncommon concepts dis- cussed during the 2015 NAMA OneShow was the idea of the evolving workplace. Dur- ing a keynote presentation on April 23, Julie Seitz, director, Workplace 2020 from the Coca-Cola Co., talked about how large companies are fnding their employees work differently today than they did 30 years ago when many of the offces and breakrooms were built. Walk around any offce and you hear complaints about the grayish beige walls, the lack of natural light, the closed off spaces that make workers feel crammed and give them a false sense of privacy. The breakrooms are no different — the same drab design, uncomfortable chairs and fuorescent lights or, worse, merely a vending machine tucked away in a dark corner. Usher in a new era According to Seitz, that is all changing due to the advancements in technology, a younger workforce that has had fexibility and extensive travel opportunities before they even enter a full- time job as well as few employer-funded beneft programs that inspire the lifetime loyalty of the past. What does the future look like? Open, sun-lit breakrooms, more fexible work spaces that include large, open lounge areas with strong WiFi and plenty of outlets for charging electronic devices. It might even include fexible offces where multiple entrepreneurs are sharing space as they build their companies. Vending, micro market and offce coffee service operators admittedly don't have a lot of input in how a breakroom is designed or updated. However, there are ways to take advan- tage of this trend. Share studies and research about breakroom design via social media, for example. Perhaps you will want to partner with an interior designer whose services you can offer if a location seems interested in renovat- ing the break area. Large vending companies are already exploring ways of becoming breakroom experts and enjoying the rewards. Reasons to support better breakrooms First and foremost, operators should support this evolving workplace trend because it bene- fts their businesses. More "break" spaces mean an opportunity for multiple ways to deliver refreshments. Consumers are already nearby, rather than at their desks. And all of this actu- ally makes employees more productive, not less. Synergies and creative thinking are fueled by collaboration done in these new environments and supported by vending service. The shared offce space opens up new and non-traditional location opportunities for opera- tors. Seitz suggests networking with commercial real estate brokers or the local chamber of com- merce to see where these untapped locations may be. Because founders of start-ups tend to work long hours, these could be very lucrative locations. One last reason why the workplace evolution is great for vending is that companies are trying to entice employees back to work. Seitz says that because the upcoming workers have choices and freedom to change jobs, workplaces can't demand they return to the offce, but instead are trying to coax them in with great benefts (like tasty food and gourmet coffee). This is a new trend, starting at the coasts in the U.S., but one that promises a positive industry outlook. O 6 Automatic Merchandiser VendingMarketWatch.com May 2015 E D I T O R ' S N O T E B Y E M I L Y R E F E R M A T