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May 2015 VendingMarketWatch.com Automatic Merchandiser 29
N A M A O N E S H O W 2 0 1 5
4 Tips To Stay Ahead Of Micro Market Regulations
On Wednesday, April 22, NAMA Senior
Vice President of Government Affairs Eric
Dell hosted a panel discussion on the
current issues impacting micro markets.
Dell was then joined by panelists Chuck
Walton of Ace Vending located in Arizona,
Ron Urbano of Aramark located in Ohio
and Chip English of Continental Vending
located in California. Each micro market
operator spoke about their own experiences
facing changing regulations and fees in
the micro market segment, as well as
recommendations on effectively dealing
with local, state and federal regulators.
Opening a micro market can be an exciting
process, but it can also bring challenges,
the panelists note. In order to avoid
violating health and food regulations,
operators should be proactive and follow
these four simple steps.
1. Get to know your local regulator
2. Bring the regulators to a current, active
micro market
3. Be forthright with regulators, don't lie if
you forgot to do something
4. Stay on the process and be proactive
To read the rest of the story, visit www.
vendingmarketwatch.com/12069719.
Rodney Montgomery of Imperial, LLC was presented with the 2014 Route Driver of the
Year award on April 22 in Las Vegas, NV. Montgomery, one of four quarterly winners in
2014, won the overall award due to his outstanding work ethic and passion for excellence.
Montgomery takes each day to provide the best service at his locations, finds new ways
of becoming more efficient on his routes and uses technology to increase profits. The
Route Driver of the Year competition is presented by Mondelez International. To view a
video of this year's Route Driver of the Year ceremony, go to www.vendingmarketwatch.
com/12068281. To nominate a route driver for the 2015 award, please go to www.
vendingmarketwatch.com/11288298.
Ron Spinella, executive vice
president of strategic accounts at
Apriva and Lori Salow Marshall,
president of Avanti/BYNDL were
part of an eight-member panel
discussing trends in vending,
refreshment services and micro
markets. Panelists discussed that
in order to attract new consumers
to vending while retaining current
ones, operators need to create an
integrated consumer experience
at the vending machine including
focusing on loyalty, rewards
points & discounts; monitoring
machines remotely; and attracting
consumers with cashless, to name
a few. "The new mobile revolution
opens the door to consumer
engagement through affinity
programs," said Spinella.
Other panelists included Anant
Agrawal of Cantaloupe Systems,
Donna Embry of Payment Alliance
International, Bryan Godwin of
Crane Merchandising Systems,
Mike Lawlor of USA Technologies,
Alan Munson of ParLevel and Neil
Swindale of Vend Central. The panel
was moderated by Dr. Michael
Kasavana and was part of the
OneShow's educational sessions.