Automatic Merchandiser

MAR 2015

Automatic Merchandiser serves the business management, marketing, technology and product information needs of its readers including vending operators, coffee service operators, product brokers, and product and equipment distributors in print.

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ublicity plays a critical role in the overall success of a business. Offering an outstanding service that no one knows about doesn't generate a great deal of income. Some entrepreneurs like P.T. Barnum (who is credited with saying "There is no such thing as bad publicity") are natural born promoters and make it look easy to market a business or ser- vice. But many business owners fnd generating publicity to be diffcult, time consuming, expensive and just plain exhausting. Fortunately, growing the aware- ness of your company is possible with only a moderate investment of time, resources and capital. Business pro- motion can even be energizing and exciting by following a 3 step process for success: • Decide what story about the busi- ness is worth sharing with others. • Discover who would be interested in listening to the story. • Use local tools and people to help tell the story A.F.A.P. (As Free As Possible). Step 1: Develop a story to share with others. Every business has a story to tell. Perhaps the business was created from a passion, or the business was resurrected after a period of decline. Maybe the business is dedicated to a cause, or is motivated to succeed due to a family member's battle with illness. Whatever story a business owner is interested in sharing with others should be the basis for all pub- licity work. Defning and developing "your story" creates a clear, confdent message that can easily be shared with anyone and everyone who's interested. The story need not focus on the nuts and bolts of the business — publicity is about awareness and does not mean closing a sale. Publicity creates interest, and as many good salespeople will affrm, warm poten- tial customers are far easier to close than cold ones. I know an OCS operator who started his business because of a crazy obsession to always have the perfect How to produce publicity By Ben White, Contributing Editor Promote your business without spending a fortune by marshalling local resources and talent. P '' Many a small thing has been made large by the right kind of advertising. '' – Mark Twain from his novel, "A Connecticut Yankee in King Arthur's court" 1889 28 Automatic Merchandiser VendingMarketWatch.com March 2015 M A R K E T I N G

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