Automatic Merchandiser

NOV-DEC 2014

Automatic Merchandiser serves the business management, marketing, technology and product information needs of its readers including vending operators, coffee service operators, product brokers, and product and equipment distributors in print.

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2014 ROUTE DRIVER OF THE YEAR QUARTERLY WINNER Rodney Montgomery Imperial, LLC, Tulsa, OK FOR OVER twenty years Rod- ney Montgomery has been an inte- gral part of the Imperial, LLC team, located in Tulsa, OK. For his cus- tomers, he creates an atmosphere of hospitality and enthusiasm in each breakroom and focuses on product merchandising. For his company, he is a promoter of the Imperial, LLC name and leads the business with the highest monthly sales. Montgomery, the 2014 Fourth Quarter Route Driver of the Year, inspires the entire company with his perfect attendance, fawless driving record and impeccable account retention, not to mention his incredible work ethic, experi- ence and enthusiasm for the job. "Rodney Montgomery is an asset and ambassador for our company," said Imperial General Manager George Berry. "He sets the exam- ple of what defnes a world-class route driver." No. 1 Priority Montgomery focuses on merchan- dise presentation to appeal to the customer, who is his number one priority. "It is amazing how Rod- ney quickly becomes part of the 'customer community' which he services," said Berry. Montgomery is committed to keeping his customers happy regard- less of how long it takes, sometimes working 12 hours or more per day. Even so, Montgomery maintains his enthusiasm and customers notice. "He has an eagerness to please the customer and he takes the time to listen," said Berry. "Every customer he meets becomes a new friend." High account retention Berry noted that the company is constantly getting calls compliment- ing Montgomery's work ethic and jovial personality, both of which also help him maintain high account retention. "He has been with our company for 20 years and he is still the fastest, most thorough route person we have," said Berry. "He tucks and fuffs all chips and he places all other products in the machine neatly to deliver a perfect presentation of our products," Berry continued. Montgomery holds the company's highest monthly sales record of $128,000. Family man When he's not at work, Mont- gomery enjoys spending time with his wife, Jenny, and visiting his three children who are in college. Montgomery also gives back to his community by coaching little league baseball and football. All of this con- tributes to Montgomery's success. "I want to congratulate Rodney on a job well done as he continues to pro- vide his customers with world-class service," concluded Berry. His abiding work ethic, experience and enthusiasm for the job make him an asset and ambassador for Imperial, LLC. By Adrienne Zimmer, Assistant Editor Route Driver of the Year quar- terly winners are awarded $250 and will be fnalists for the fnal Route Driver of the Year award that is presented at the NAMA OneShow in April 2015 in Las Vegas, Nev. Sponsored by Mon- delez International and Auto- matic Merchandiser, the contest nominees are given a score based on years as a driver, miles traveled, customer satisfaction and nominator comments. '' He sets the example of what defnes a "world-class" route driver. '' George Berry, right, believes Rodney Montgomery, left, goes above and beyond. 30 Automatic Merchandiser VendingMarketWatch.com December 2014

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