Contents
SEPTEMBER 2014
V O L U M E 5 6 , N U M B E R 7
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F E A T U R E S
38
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The New
CoffeeTea&Water;
NAMA has reinvented this
year's CTW show with a new
look and a centralized focus on
education and networking.
40
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Joe on the Job
The latest insights about the
coffee service industry from
CTW regulars.
22
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Coffee sales rise, so do costs
In the second half of 2013 and start of 2014, the
majority of office coffee service providers saw
increased revenues, however, an increase in green
coffee bean prices and many locations with tight
OCS budgets kept the growth moderate.
New trends include local roasters and
bean-to-cup single cup brewers.
14
▶
Chicago duo broadens
coffee service...and profts
How wholesale distributing has
heated up sales.
S U C C E S S S T O R Y
BONUS CONTENT
on VendingMarketWatch.com
▶
WEBINAR: FIVE WAYS
TOUCHSCREENS CAN IMPROVE
YOUR VENDING OPERATION
www.vendingmarketwatch.com/ 11646987
Partners Michael
Klong and Jim
Carbone used
sales, service and
coffee to become
a $10 million
operation.
State of the
Coffee Service Industry
D E P A R T M E N T S
6
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Editor's Note
The number of coffee addicts
is increasing, but they are still
price conscious.
8
▶
Publisher's Note
Slow mobile adoption won't
keep this technology from
becoming wide-spread.
Operators need to be ready.
10
▶
VendingMarketWatch
News
44
▶
Products
46
▶
Spotlight
47
▶
Marketplace
50
▶
2014 Route Driver
of the year
Quarterly winner
Billy Thornblom
Drapalla Vending,
San Antonio, TX
4 Automatic Merchandiser VendingMarketWatch.com September 2014