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Drivers wanted More than half of vending opera- tors reported making no personnel changes in 2013. However, for those operators that did, the most additions or reductions were seen in delivery personnel (chart 4). There were also an increasing num- ber of acquisitions in 2013 as operators decided to sell their businesses (chart 5). Many smaller operators decided to retire or couldn't compete with the larger companies in their areas. Location make-up unchanged The types of locations the vending industry services has remained fairly steady for the last decade. In 2013, operators reported manufacturing and offces to account for a little over 40 percent of the locations served. To make up the difference, operators are turning to other types of locations. Operators are still servicing pub- lic venues or small businesses fre- quented by the public, shown in chart 3 in the other category. Operators cite dance schools, day cares, auto dealer- ships, casinos, parks and government buildings in the other category. Interestingly, elementary and middle school locations, as a per- centage of sales, showed only a slight decrease in 2013. With the new U.S. Department of Agriculture Smart Snacks In School restrictions to take effect this summer, we expect to see movement in this category next year. The extremely cold winter had mixed effects on operators. Some reported increased sales of coffee and snacks as employees chose not to leave CHART 7: SEGMENTS WHERE PRICES WERE RAISED, 3-YEAR REVIEW PRODUCT 2011 2012* 2013* Candy/snacks/ confections 28.03% 87.60% 89.7% OCS 11.72 46.3 36.7 Ice cream 6.28 20.8 17.2 Sundries/ toiletries 2.09 6.8 8.8 Milk 7.53 19.6 18.8 Vended food 10.46 42.9 39.2 Bulk vending 0 1.9 3.4 Hot beverages 5.44 26.4 18.2 Condoms 1.26 0.3 1.3 Bottled water (not single-serve) 2.09 8.7 12.5 Music 0 0.3 1.3 Cooperative service vending 0 0.9 0.3 Cigarettes 1.26 3.1 2.2 Cold drinks 21.76 52.5 63.9 Manual foodservice 1.26 6.2 7.5 Other N/A 2.5 1.6 * Includes multiple mentions CHART 8B: FOR THOSE WHO REDUCED PRODUCT VARIETY, REDUCED IN THE FOLLOWING AREAS, 3-YEAR REVIEW: PRODUCT 2011 2012 2013 Candy/ snacks/ confections 33.8% 78.2% 74.4% OCS 8.45 13.7 10.1 Ice cream 2.82 11.3 9.3 Vended food 9.86 19.4 25.6 Hot beverage 1.41 4 3.9 Cold drinks 18.31 36.3 35.7 Sundries/ toiletries 0 1.6 2.3 Bottled water (not single serve) 0 3.2 7 Milk 1.41 1.6 5.4 Other N/A 2.4 4.7 * Includes multiple mentions CHART 8A: ADJUSTED PRODUCT MIX TO REDUCE DELIVERIES, 2-YEAR REVIEW ● 2011 ● 2012 ● 2013 28 Automatic Merchandiser VendingMarketWatch.com June 2014 STATE OF THE INDUSTRY No Yes 51.8% 37.8% 34.3% 48.2% 62.2% 65.7% Coee compliments of employer. But the perfect roast, that's on us. Call us for samples. gavina.com/vend Our most distinctive roast, available in single-serve. At Gaviña, we believe that "offce coffee" and "gourmet coffee" should be one and the same thing. Four generations refning our family roasting process helps ensure the single-serve cup offered in the break room is the equal of the cup at your favorite cafe. © 2014 F. Gaviña & Sons, Inc. autm_26-39_0614SOVI.indd 28 6/11/14 10:06 AM