Contents
APRIL 2014
V O L U M E 5 6 , N U M B E R 3
26
54
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EMV:
What you
need to know
Vending operators would
need to replace most of
their current contact
card readers to accept
EMV cards, but does
the industry need
EMV? Many say no.
C O V E R S T O R Y
F E A T U R E S
18
▶
Success Story
The power of good
management
Jeff Whitacre leads one of the largest
independent foodservice companies in
the country, Food Express in Greensboro,
N.C., by focusing on fresh food, utilizing
technology and most importantly,
providing vision and connections.
24
▶
Small Op Let's talk
commissions
For better or worse, commissions have
been part of the vending industry for
years. Despite high percentages, open
communication with locations can help
small vending operators afford them —
when necessary.
26
▶
2014 Readers' Choice
Products of the Year
Surprising or predictable?
Many of the New Products of the Year
winners align with consumer trends, but
there are a few shockers in 2014.
32
▶
Are you fully covered?
One accident can send a business into
financial and legal chaos. It is important
to ensure that your business is covered
with the right insurance in the event of
a catastrophe.
Credit cards with EMV,
or Europay, MasterCard,
Visa, technology are
coming to the U.S.
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4 Automatic Merchandiser VendingMarketWatch.com April 2014
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