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Issue link: http://automaticmerchandiser.epubxp.com/i/164682
OPERATION Operation Profle: U.S. Coffee Founded: 1972 Headquarters: Hicksville, N.Y. Number of Employees: 100 Number of OCS accounts: Approximately 14,000 will try to meet any request," said Trapani. And often, he and Shindler will use the request to consider an additional service they could provide. That is how the company added vending, offce supplies and water service. "We try to never say no," Trapani added. As their competitors were bought, U.S. Coffee continued to maintain a PROFILE customer-orientated and fexible service structure. This, and the operation's size, have allowed U.S. Coffee to take advantage of the newest technology innovations, and also test new products and services. "We still take risks," Shindler declared proudly. He and his partner are well positioned for the future of coffee service. Number of Vending Routes: 3 Single-cup equipment lines: Keurig, Flavia, Starbucks Interactive Software suppliers: VendSys, VAI Custom Wholesale Distribution, OCS Access Annual Sales: not revealed SHOW YOUR DRIVER YOU CARE Nominate him or her for 2013 Route Driver of the Year for their area. Trapani explains that being in a metropolitan market with high rise offce buildings, most customers would have to get in an elevator to visit the market, and at that point, they would take the elevator down to the street and visit a convenience store. However, when the right opportunity comes along they are excited to try that too. Your route driver works hard to provide you with quality products and superb service all year long. Let him or her know you've noticed! Nominate your favorite route driver in Automatic Merchandiser's 10th annual Route Driver of the Year Awards and they could win one of four quarterly cash rewards—or even the grand prize trip to Chicago to attend the 2014 NAMA OneShow. 1-855-202-3913 fs-snacks-desserts.com Sustainability just catching on While customers have long been interested in green initiatives and sustainability, it's only been recently Trapani and Shindler fnd customers are willing to spend money on these items. Therefore, the company now offers a large list of recycled and compostable products. "I wanted to come up with a good product line, so the customers could be as green as they wanted to be," Trapani said. He fnds customers start the process of going green by removing cups altogether and asking employees to use mugs. Then they ask for recycled paper goods in the breakrooms, etc. Whether it's for environmentallyfriendly items or a particular type of tea, customer requests are something U.S. Coffee takes very seriously. "We Visit vendingmarketwatch.com/awards/ route-driver-of-the-year to nominate a driver or view complete contest rules. Sign up online for Snack & Dessert Solutions, a free program designed to help build your business. ©2013 Mondelēz International group Nominations must include route driver name, company name, address and telephone of the nominee as well as the name, company name , address and telephone number of the person submitting the nomination. Nominees must be employed as a route driver of a vending operation on April 20, 2014. Entries will be reviewed by Automatic Merchandiser personnel ("the Judges"). Determination of the winners shall be made by the Judges in their sole and absolute discretion, and such determination hall be final and binding. September 2013 VendingMarketWatch.com Automatic Merchandiser 15