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SUCCESS STORY: OPERATION PROFILE let CVV know if anything on the machine is not functionCVV has a coffee service division and has started ing properly, thereby giving CVV the opportunity to fx exploring micro markets, but for now, vending is what it before proft is lost. drives the heart of the business. Increasing effciencies The 2012 telemetry box roll out was so successful for and using technology to make that part of the business CVV that management recently committed to the instal- better is the vision shared by DiNardo, Yuppa, Manoukian lation of 3,000 new Crane Currenza Navigator boxes to and Longworth. They see a future where vending will be installed by year end 2013. "The push toward technol- be a telemetry-driven industry, operators are more in ogy not only helps us better serve our customers, but also touch with their equipment and consumers are once again helps us grow our business and increase our own sales and excited to use an automatic merchandiser. effciencies," Longworth explained. Longworth also stated that the transition was made easier because CVV currently uses Crane equipment and VendMAX software, which is easily integrated with Crane's telemetry units. "Once we realized how much telemetry would beneft our business, it made sense for us to commit to Crane because of how easily Nominate him or her for 2013 Route Driver of the Year it correlates with our existing equipment," Longworth said. "We're lookVisit vendingmarketwatch.com/awards/ Your route driver works hard to provide you with route-driver-of-the-year to nominate a driver quality products and superb service all year long. ing forward to growing our business or view complete contest rules. Let him or her know you've noticed! using the DEX data we receive wireNominate your favorite route driver in Automatic lessly to our VendMAX software." Merchandiser's 10 annual Route Driver of the Year Awards and they could win one of CVV has also begun making a four quarterly cash rewards—or even the grand prize trip to Chicago to attend the 2014 commitment to cashless payment NAMA OneShow. options. "People just don't carry cash anymore," DiNardo said. "In order to survive in this industry you have to be willing to accept that reality." 1-855-202-3913 Manoukian added: "As more fs-snacks-desserts.com young people enter the business Sign up online for Snack & Dessert Solutions, a free program designed to help build your business. world, the emphasis on cashless ©2013 Mondelēz International group is growing. When I was younger I always had cash on me, but today it's all on credit cards and college identifcation cards." CVV currently has less than 10 cashless vending locations, but has seen success with them on college campuses where students can use their identifcation cards to make purchases. This alternative payment option, DiNardo explains, works with the students on campus dining plans and opens the door to new proft margins. CVV will continue to invest in cashless and internet connectivity on machines as a way to accommodate the millennial consumers and gain proftability. SHOW YOUR DRIVER YOU CARE th Nominations must include route driver name, company name, address and telephone of the nominee as well as the name, company name , address and telephone number of the person submitting the nomination. Nominees must be employed as a route driver of a vending operation on April 20, 2014. Entries will be reviewed by Automatic Merchandiser personnel ("the Judges"). Determination of the winners shall be made by the Judges in their sole and absolute discretion, and such determination hall be final and binding. May 2013 VendingMarketWatch.com Automatic Merchandiser 29