Jennifer Fox, president of Fox Vending, trusts Jim Milton to provide great vending route service.
One change Milton has witnessed is customerloyalty, citing the loss of a 30-year account for slightly
better prices: "It's very competitive now. When I started,
there used to be loyalty with customers. If you had good
customers they would stay with you, but times have
gotten tighter over the years." Milton contributes the
increase in competition to healthy vending and greater
product variety.
"There used to be only nine selections in a candy
machine" Milton said. "Now they've got glass-front
machines with a whole variety of products to choose from."
While he admits market shifts have made his job
more diffcult, Milton feels new technology designed to
help the driver and the customer is the key to navigating
these trends. His willingness to welcome new technology, such as implementation of vending management
software, points to his dedication to the future of the
operation.
Milton will be recognized by Mondelez International,
as well as Automatic Merchandiser, as the 2012 Annual
Route Driver of the Year winner at the NAMA OneShow held in Las Vegas, Nev. April 24 to 26.
Marketplace
MAIL AD COPY TO: Automatic Merchandiser,
Attn: Jamie Bauer, P.O. Box 803, Fort Atkinson, WI 53538-0803
Inquiries to Jamie Bauer: Toll Free: 800-547-7377 x1314 • E-mail: Jamie.Bauer@VendingMarketWatch.com
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